Please let us know as soon as you spot anything that needs to be repaired in your home or in a communal area. Please provide as much detail as possible when reporting a repair as this will help us to better understand how to resolve the problem so that it is fixed quickly.
DO NOT USE THIS FORM IF YOU HAVE AN EMERGENCY – PLEASE CALL US!
Our team is available (Monday–Friday 9:00–5:30 pm) on 0204 551 0080 where you can speak with one of our customer service advisors who will be happy to help you. Outside of working hours, you can still report any emergency issues on this number.