CDS Co-operatives – Providing, supporting and promoting co-op and community led housing solutions

In 2025, CDS turns 50. We have always been about community-led housing – so that more people can shape the things that matter to them – and that’s just as true today as it was in 1975. This strategy is our promise to you for the next 18 months based on the feedback you’ve given us over the past year. Most of your comments were positive and we’re glad you have good experiences with us. We’re focusing here on those that were negative so we can learn from them to make things better.

You’ll find four promises we want to achieve to improve our services based on what you’ve told us is important. They are also designed to build a strong foundation for how you can influence what we do and how we do it in the years to come.

We are looking for a group of residents to help us deliver on the promises made in the strategy and make real improvements. Simply email talktous@cds.coop if you would like to get involved. We really value your input and can’t wait to work with you.

Resident-Influence-Strategy-2024-2025-1

We have drafted two new policies on Tenancy Fraud and Reasonable Adjustments, and we would appreciate your feedback on them. Please email us your comments at housingteam@cds.coop by 5th November 2024.

Tenancy Fraud Policy
Tenancy fraud occurs when people live in our homes without the right to do so. Affordable housing is a limited resource, and tenancy fraud denies homes to those in genuine need. This policy outlines how CDS will prevent and tackle tenancy fraud in its housing stock.

Reasonable Adjustments Policy
CDS is committed to ensuring our residents have the same access to services regardless of their circumstances, and one way we can do this is through reasonable adjustments. The policy defines a “reasonable adjustment” and how we determine what is reasonable. It also outlines the approach to implementing reasonable adjustments to accommodate the needs of people with disabilities and factors we will consider when evaluating requests.

Reasonable Adjustment Policy

Tenancy Fraud Policy

Please view our latest Residents’ Annual Report 2023-24 here.

Make a payment
Pay my rent or service charge

Report a Repair
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Damp, Mould and Condensation
Reporting damp, mould and condensation

Hardship Fund
Offering small direct grants to residents to help with the cost of living

Money and Benefits Advice
Offering free specialist advice, support and in-depth casework

Update your Information
Let us know of any changes

Support and Wellbeing

Talk to Us
Compliments, complaints and anti-social behaviour

Report Anti-social Behaviour