Publications

Annual Reports

CDS Annual Report 2023-24
If you have any questions about our work please contact talktous@cds.coop

Annual Accounts

Audited Financial Statements to March 2023
If you wish to see a copy of any of our previous statements please contact talktous@cds.coop

Data Protection

Privacy notice for all tenants of CORE data provider

Governance

CDS Charitable Community Benefit Society Rules 2019

Supplier T&Cs

T&Cs for the supply of goods and services to CDS

Insurance

Building Insurance

Complaints

Complaints Policy 2024

Complaints Handling Code Self-Assessment carried out in April 2024

Learning from Complaints Report 2023-24

The contact details for the Housing Ombudsman Service are:
- Online complaint form: www.housing-ombudsman.org.uk/residents/make-a-complaint/
- Phone: 0300 111 3000
- Email: info@housing-ombudsman.org.uk
- Postal address: Housing Ombudsman Service, PO Box 1484, Unit D, Preston, PR2 0ET
- The Housing Ombudsman Service will be able to support you at every stage of your complaint with advice and information.

Allocations Policy

Allocations Policy

Rent Policy

Rent Policy

Repairs Policy

CDS Repairs Policy

Unreasonable Behaviour Policy

Unreasonable Behaviour Policy

Service Charge Policy

Service Charge Policy

Anti Social Behaviour Policy

Anti Social Behaviour Policy

Equality, Diversity and Inclusion Strategy

Equality, Diversity and Inclusion Strategy

Damp and Mould Policy

Damp and Mould Policy March 2024

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