Publications
Allocations Policy
Annual Reports
If you have any questions about our work please contact talktous@cds.coop
Annual Accounts
Audited Financial Statements to March 2024
Audited Financial Statements to March 2023
If you wish to see a copy of any of our previous statements please contact talktous@cds.coop
Anti Social Behaviour Policy
CDS Voids Policy
Complaints
Complaints Handling Code Self-Assessment carried out in April 2024
Learning from Complaints Report 2023-24
Corporate Plan
Data Protection
Privacy notice for all tenants of CORE data provider
Damp and Mould Policy
Damp and Mould Policy March 2024
Equality, Diversity and Inclusion Strategy
Equality, Diversity and Inclusion Strategy
Governance
CDS Charitable Community Benefit Society Rules 2019
Insurance
Reasonable Adjustment Policy
Rent Policy
Repairs Policy
Residents Influence Strategy 2024 – 2025
Residents Influence Strategy 2024-2025
Service Charge Policy
Draft Service Charge Policy Consultation
Succession Policy
Supplier T&Cs
T&Cs for the supply of goods and services to CDS
Tenant Gifting Policy
Unreasonable Behaviour Policy
The contact details for the Housing Ombudsman Service are:
- Online complaint form: www.housing-ombudsman.org.uk/residents/make-a-complaint/
- Phone: 0300 111 3000
- Email: info@housing-ombudsman.org.uk
- Postal address: Housing Ombudsman Service, PO Box 1484, Unit D, Preston, PR2 0ET
- The Housing Ombudsman Service will be able to support you at every stage of your complaint with advice and information.
Reach out to us anytime.
Get in touch
At CDS, we’re committed to championing co-operative and community-led housing. Whether you need to report a repair, enquire about your housing, or learn more about how we can support your co-op, our friendly team is ready to assist.
24/7 Emergency Repairs – We’re on hand around the clock for urgent issues.
Co-operative & Housing Guidance – From governance to day-to-day queries, we offer specialist expertise.
Annual Home Inspections – We help keep homes safe, comfortable, and compliant.