Safeguarding Consultation

Safeguarding Consultation

We’re updating our Safeguarding Adults, Young Adults, and Children, and Domestic Abuse policies to reflect current legislation and best practice. Domestic Abuse Policy – What’s Changing: Stronger focus on supporting victims, keeping safety and confidentiality at the...
Learning From Complaints

Learning From Complaints

How We’re Learning from Your Feedback We don’t want any resident to feel unhappy with our service. Your feedback helps us improve, and we really value it. Here’s what you’ve told us and what we’re doing about it. What You Told Us Residents raised concerns in these...
Awaab’s Law Damp and Mould

Awaab’s Law Damp and Mould

Keeping You Safe in Your Home – Awaab’s Law – Damp and Mould From 27 October 2025, a new law called Awaab’s Law is now in force. It’s namedafter Awaab Ishak, a young boy who sadly died in 2020 because of mould in hishome. His story led to important changes in...
Damp and Mould Information

Damp and Mould Information

Damp and Mould: Your Rights, Responsibilities, and Health and Safety Risks At CDS, we are committed to ensuring every resident lives in a safe, warm, and dry home. Damp and mould are not just inconvenient, they pose serious health risks and can affect the quality of...
Rent Policy Consultation

Rent Policy Consultation

We’re updating our Rent Policy to make it clearer, fairer, and easier to understand. This will help us fix past issues and make sure we follow the latest rules. What’s Changing? We’ll explain more clearly how different types of homes are classified. There will be...