Safety at CDS Co-operatives
Your safety is our highest priority. We work hard to keep homes safe and comfortable, following all legal and regulatory requirements. It means that we must obey the law and meet the standards set by official bodies like the Regulator of Social Housing
This section explains our approach to safety, outlines what residents can expect and sets out how to report any concerns or issues.
Our Safety Commitments
Gas Safety
Every CDS home with gas appliances receives an annual gas safety check. Appointments are arranged in advance and all checks are carried out by certified engineers.
Electrical Safety
We inspect electrics in all homes every five years, meeting the highest industry standards. Residents will be notified in advance of inspections and advised of any actions or follow-ups.
Fire Safety
Fire risk assessments are carried out for communal areas and blocks. Smoke and carbon monoxide detectors are checked regularly and maintained to ensure full protection for residents.
Water Safety
Where applicable, we monitor water supplies to manage the risk of Legionella, keeping systems clean and safe for everyone.
Damp, Mould & Condensation
Residents can report issues using our online service or by phone, and repairs are prioritised for urgent health risks.
Lift Safety
All lifts within our buildings receive the servicing and statutory testing they require to ensure they remain safe, reliable and available for residents who depend on them.
Your Responsibilities
• Provide access to your home for all safety inspections as required (gas, electrical, fire safety checks).
• Immediately report safety hazards or urgent issues affecting your property or communal areas.
How to Report Safety Issues
• Online: Use the “Report a Repair” page for non-urgent issues https://www.cds.coop/repairs/
• Phone: For repairs or urgent issues call our 24/7 Emergency Repairs line on 0204 551 0080. For suspected gas leaks please call the emergency gas number on 0800 111 999.
Reach out to us anytime.
Get in touch
At CDS, we’re committed to championing co-operative and community-led housing. Whether you need to report a repair, enquire about your housing, or learn more about how we can support your co-op, our friendly team is ready to assist.
24/7 Emergency Repairs – We’re on hand around the clock for urgent issues.
Co-operative & Housing Guidance – From governance to day-to-day queries, we offer specialist expertise.
Annual Home Inspections – We help keep homes safe, comfortable, and compliant.