This is a great time to join the Board at CDS. We are on a journey to deliver a more resident-centred and community led approach to how we provide and manage homes. At the same time, our organisation like so many others, is grappling with a widening gap between income and costs with the pressure of higher building safety, decent homes and environmental standards added to the general economic forecast for high inflation and market volatility. But we’re also changing and growing in exciting ways: we are close to
launching the first repairs and planned maintenance framework of its kind that complies with the Procurement Act and we are creating a new impactful investment vehicle to provide private renters fair, resident-controlled homes.

To help us boldly navigate these challenges and opportunities, we are looking for a new board member who will help us hold fast to our mission and our ambition for community-led housing whilst being realistic and determined in how we apply our resources to the task. Knowledge of the social housing sector is preferred but not required.

This board member will also serve on our Finance, Audit & Risk Committee, scrutinising and overseeing our annual budget, thirty-year business plan, internal audit programme, strategic risk register and other vitally important

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We are looking for a Head of Client Services to be CDS’s lead for delivering services to co- operative and community-led landlord clients. You will lead a team that provides professional, cost effective and high performing landlord and business support services ensuring that these meet the needs of the landlord/customers whilst enhancing CDS’s reputation and bottom line.

Your team work as account managers for a portfolio of co-operative and community-led housing landlords who employ us to provide a variety of services, including governance
advice and support, arrears management and repairs, rent accounting, bookkeeping and financial management. The right person for this role will be a highly effective leader with experience managing teams to provide excellent business-to-business support and customer service.

You will have an unassailable sense of personal integrity and will build a team that is known for collaboration, keeping its promises, getting things done on time and a strong sense of a commercial and community ethos.

Job closes 14 th July 2025 at 8:00AM
For more details of the role and the application form please use the link below:

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