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Complaints policy and procedure: This complaints policy aims to provide residents who are dissatisfied with any aspect of the Society’s services with an accessible and non-confrontational mechanism for making their dissatisfaction known and, if appropriate, securing redress. If you need advice on making a complaint, you can seek assistance from the Citizens Advice Bureau or other agency. You may also be able to ask your local MP or councillor to write on your behalf.
Annual complaints report: This report reviews the complaints made to CDS Co-operatives between 1 April 2009 and 31 March 2010 and also the complaints resolved during the same period.

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Tenants of CDS or our client co-operatives can use the links below to report a repair or to find out more information and news.

Use the quick links below to learn about our services to client co-operatives.

If you are a homeowner on a CDS estate find out more information here.

3 Marshalsea Road, London SE1 1EP. Help Desk: 03333 21 30 30