The Tenant Services Authority (TSA) is the new regulator for homes owned by housing associations and co-ops, it has taken over from the (Housing Corporation).

The first thing the TSA needs to do is draw up a brand new set of standards for all social landlords. These standards are very important, as the TSA will be monitoring how landlords do in achieving them - and taking action against any who don't.  To understand what issues matter most to tenants, they want to listen to your views.

This is your opportunity to help set the standards for all social landlords and make sure that services for tenants continue to improve. So do get involved.  It is also your opportunity to shout about the benefits of living in a co-operative and to ensure that the standards set by the TSA are also appropriate to smaller associations, like co-ops.

To do this the TSA is going to listen to tenants across England to give you the opportunity to say what you want to see in the new standards. It is calling this the National Conversation which will run until 11 March 2009.  There are several ways you can get involved:

• Go to one of their regional tenant events
• Organise a local event of your own
• Comment on their website

Regional Tenant Events

If you would like to attend one of the regional tenant events the dates for London and the South are as follows:

24 February in Gatwick 11am-1pm

25 February in Twickenham 11am-1pm

26 February in London 10am-12noon and 2pm-4pm (two sessions)

Please call Jane Cameron on 020 7397 5711 so that she can reserve you a place.

Local Events

If you would like to organise a local event, say a coffee morning, there is a resource pack available on the TSA website or call 0845 230 7000 (option 1).  This can be either through your co-operative committee (where your co-operative is your landlord) or just with your neighbours.  It doesn’t have to be formal.

Website

You can comment on their website either on the forum or by filling out the online questionnaire. 

Thanks to input by the national co-op body, The Confederation of Co-operative Housing, the questionnaire actually asks if you live in a co-op so please make sure you tick this box!

Why not take a look at what residents have said at other national conversation sessions