Current Vacancies
Leasehold Adviser, salary £38,065
Closing date Sunday, 21st April at 11:59pm
Learn more and apply here: https://octo.blueoctopus.co.uk/candidates/c/applicationform/jobpost/172671?aisId=12&rmId=1&qc=1&d=ba52713fff3e02b10088f737a19ac0fa6ac2b1d5&src=2
We now have an exciting opportunity for a Leasehold Adviser to join us where you will be our expert on all aspects of homeownership. As our lead on leasehold management and the Right to Acquire/Buy you will build on our reputation for reliability by giving quick and accurate responses to homeowner enquiries about leases, service charges, major works consultation, shared ownership staircasing, buying and selling. Your focus will be making it easy for customers to understand their contract with us and for your colleagues to provide the right advice and services. Alongside providing this service, you will develop and maintain our helpful homeownership information library for owners and for staff.
We are looking for someone who has previous experience of leasehold management, including thorough knowledge of key legislation and risks. With a passion for providing superior customer service for homeowners, you will be reliable, have excellent follow through, be highly responsive and work collaboratively with homeowners, finding ways to meet their requests within the confines of their leases and our policies. You will be confident in dealing with complex enquiries, as well as liaising with solicitors, surveyors and valuers. You will be highly organised, have unparalleled follow through, possess excellent writing skills and be IT-savvy. You will be prepared to visit schemes for monthly estate inspections, to resolve complaints and meet with leaseholders, as appropriate. There may be times you will need to attend an evening consultation meeting on site.
This is a great opportunity for someone who enjoys working in a fast-paced environment in both an advisory role and supporting residents and colleagues alike. With a varied workload and an appreciation for working with legal documents and issues, you will be able to work flexibly to tight deadlines whilst being called on to give advice when needed.
We offer a competitive salary, bonus scheme and generous benefits. We take our employee engagement seriously and are proud that over 90% of our staff would recommend CDS as an employer.
We are actively working toward becoming an anti-racist and inclusive organisation, open to challenge and learning in all our work. We are committed to looking for all kinds of talent to build a diverse workforce that represents the people we serve and encourage people from all backgrounds to apply.
Why work with us?
We pride ourselves on being a good employer, valuing our staff and working in an open, fair and collaborative way. We currently employ 40 members of staff across our core departments, Senior Management, Finance, Corporate Services, Operations, Client Services and the Community-Led Housing Hub.
We look for people to join us with a passion for housing, collaboration and helping people to achieve. CDS respects and values the differences of our clients, partners and staff. We embrace diversity and will treat everyone we work with fairly and with respect.
Our employees must share our core values and strive to help us achieve our purpose, to help us grow our capacity to enable and deliver co-op and community led housing solutions. At CDS, the way we do things is as important as the things that we do. We want to be trusted as a business because we are reliable, fair and act with integrity and everyone who works with us must behave in a way that supports this.
We are fundamentally a service business – and service is personal! This means that people are at the heart of our vision, building and developing collaborative partnerships with others to make the most of talent and opportunity. Our own people are our greatest asset and we are equally passionate about effective collaboration within our team.
We have a robust culture of service, performance, continuous improvement and strong leadership to keep us moving toward our goal. We all expect to work hard and take personal responsibility for our work, our delivery and our actions. We also really value our humanity – so kindness, consideration and having fun are important to us too!
We are always on the lookout for talented people to join our team. If you are interested in working with us, get in touch and send us your CV.