Annual report to residents 2011
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- Annual report to residents 2011
Welcome to our annual report to tenants for the year to 31 March 2011. This report is for you, the tenants and leaseholders of CDS Co-operatives and our client co-operatives. It summarises our performance over the past financial year to 31 March 2011, but it is not only our assessment. Tenants who serve on our Resident Quality Services Committee have scrutinised our services and reviewed this report in detail.
The report highlights our good performance areas, but also shows where we are not doing so well and need to make improvements. This will be the focus of our work in the coming year. This annual report has been approved by our annual general meeting on 19 September 2011. The Tenant Services Authority requires that housing providers publish their annual report to residents before 1 October 2011 and by publishing the annual report on our website we meet that regulatory requirement. However, we will be producing a printed version of this annual report with photographs and this will be sent out to all residents before the end of the year If you would like a copy sent to you in large print, audio or in another language please call our help desk on 03333 21 30 30 or email helpdesk@cds.coop.
Click here to download the report.